From 9/11 to Today, Helping Families and Communities Heal After Tragedy


Photo © Courtesy of Voices Center for Resilience

Since the horrific events of September 11, 2001, Voices Center for Resilience, formerly Voices of September 11th, has provided long-term support services and programs while advocating on behalf of all those impacted by 9/11. VOICES expanded its mission to offer resources, education, and mental health care to individuals and communities impacted by tragedy.

Photo © Courtesy of Voices Center for Resilience
Victims’ families gather in tribute at Ground Zero
VOICES Founding

Mary and Frank Fetchet lost their 24-year-old son, Brad, on that tragic day. Drawing upon her professional background as a clinical social worker and first-hand experience as a mother of a victim, Mary recognized the challenges families faced in accessing information. In 2002, Mary founded VOICES, committed to providing the support that victims’ families, responders, and survivors needed to help them heal and build resilience in their lives. The organization established a new paradigm in providing services and continuity of care for those impacted by traumatic events.

A Global Model for Community Resilience

Today, VOICES legacy lives on through its commitment to leverage its expertise to help communities impacted by other tragedies, in the United States and abroad. Social work practices permeate VOICES work as it evolved into the preeminent social services organization—providing over 181,000 hours of support—with innovative online programs workshops, webinars, conferences, and resources that promote healing and resilience.

Photo © Courtesy of Voices Center for Resilience
(Left) Mary Fetchet advocating for the 9/11 Commission at a press conference in Washington, D.C. (Right) VOICES Annual Remembrance Symposium
A Thought Leader in Advocacy and Social Services

The far-reaching impact of VOICES continues to expand and has been recognized internationally for its groundbreaking work in establishing long-term support and mental health care for those impacted by tragedy.

Many prominent dignitaries have participated in VOICES Galas and Annual Symposiums, including President Bill Clinton, Prime Minister Tony Blair, Secretary of State Hillary Clinton, FBI Director Robert Mueller, Secretary of Defense Leon Panetta, and many others.

VOICES has long-standing relationships with government officials, corporate leaders, mental health professionals, and key stakeholders worldwide. Through the 9/11 Commission Family Steering Committee, the 9/11 Memorial Museum Family Advisory Council, and other efforts, VOICES became a powerful advocate for victims’ families, survivors, and responders—and honoring the lives of those who died on 9/11.

(L-R) 9/11 Commission Thomas Kean, Mary Fetchet, Commissioner Lee Hamilton and Frank Fetchet Photo © Courtesy of Voices Center for Resilience
(Clockwise) President George Bush signing legislation to create the 9/11 Commission, President Obama and Mary Fetchet, Frank Fetchet with Leon Panetta, and Mary Fetchet with Hillary Clinton Photo © Courtesy of Voices Center for Resilience
National and Global Partnerships

VOICES is honored to work with its many national and international partners to champion victims’ services and rights. Through its valued public-private partnerships, VOICES provides a variety of support programs and digital resources to help communities impacted by tragedy, including Tip Sheets, bereavement services, on-site training, mentorships, and more. VOICES has hosted more than 33 conferences featuring over 500 subject matter experts, and presented at over 70 national and international symposiums.

The organization works closely with the New York City Office of Chief Medical Examiner, 9/11 Memorial & Museum, CDC’s World Trade Center Health Program, American Group Psychotherapy Association, International Network Supporting Victims of Terrorism and Mass Violence, Leadership in Counterterrorism Alumni Association, the International Association of the Chiefs of Police, and hundreds of others in the United States and abroad.

Photo © Courtesy of Voices Center for Resilience
VOICES 20th Anniversary Commemoration

The 20th Anniversary is a milestone for the families and friends who lost loved ones on September 11th, for our nation, and for VOICES as an organization.

Remembrance, Reflection, and Resilience is the theme of VOICES 20th Anniversary Programs and Events. For nearly two decades, these principles have guided our pioneering efforts to provide support for thousands of victims’ families, responders, and survivors, and to advocate for important public policy reforms. VOICES 20th Anniversary Programs promote resilience and provide opportunities for the 9/11 community, our colleagues, and friends to reconnect with one another.

20th Anniversary Programs and Events Calendar

Voices of Reflection Art Exhibit
September 4 to October 9, 2021
Silvermine Arts Center, New Canaan, CT
VOICES extensive, private, curated collection of artwork, created by artists of all ages from around the world, in response to and in the years following 9/11.

9/11 Living Memorial Honoring Survivors & Responders
This digital archive is being created to honor the over 4,300 responders and survivors who have died of 9/11-related illnesses with photographs and mementos.

Remembrance Symposium
September 9 and 10, 2021
A 2-day in-person/virtual event in NYC featuring leading experts in mental health, public service, victim advocacy, national security, and individuals who contributed after 9/11 and other tragedies.

Always Remember Gala
November 3, 2021
An inspirational evening will be at the New York City Athletic Club, commemorating the 20th Anniversary and honoring guests and individuals who contributed after 9/11.

20th Anniversary Video
A retrospective video featuring prominent dignitaries and stories that reflect on the unity that enveloped the nation; the corporate response; public policy reforms; the role of sports, art, and media in healing.

Building Resilience Since 2001

  • 1,800 responders and survivors assisted with access to WTC Health Program
  • Our 2-day symposiums have informed people in 39 states and 9 countries
  • Tip Sheets on Mass Violence, COVID-19, and Trauma, distributed worldwide
  • 2,100+ tele-health support groups and over 60 educational workshops

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Voices Center for Resilience assists communities in preparing for and recovering from tragedy, and provides long-term support and resources that promote mental health care and wellness, for victims’ families, responders and survivors.


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